Khelo app Privacy Policy — Your Data Is Our Responsibility

The information you provide is primarily used for account creation and management, processing financial transactions, and improving service quality. Your email or mobile number may be used to send promotional offers, bonus updates, and important notifications, though you can opt out of these at any time. Collected data is used to detect suspicious activity and prevent fraud, keeping your account secure. Information may be shared to comply with legal obligations in response to valid requests from legal authorities or regulatory bodies in Bangladesh. Usage patterns are analyzed to personalize the gaming experience on the platform and display content according to your preferences. We never sell or commercially transfer your personal information to third parties.

Khelo app uses industry-standard encryption technology to protect your personal data and fully prevent unauthorized access. Regular audits and security tests are conducted on our servers and databases. All data transmissions are secured via SSL/TLS protocols, ensuring your information is never exposed on the network. Internally, only authorized personnel can access specific data, and all access is logged. In the event of a security breach, affected users will be notified as quickly as possible and necessary measures will be taken. Data protection is an integral part of our service, and we treat this responsibility with the utmost importance.

Cookies and similar technologies are used on the khelo app website and app to improve the user experience. Essential cookies keep login sessions active and ensure core platform functionality; these cannot be disabled. Analytics cookies are used to understand user browsing behavior, helping improve platform design and performance. You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result. Where third-party cookies are used, that data is used solely to evaluate platform performance and is not shared with advertisers. For more details about our cookie policy, please contact the support team.

You can view, update, and correct your personal information at any time by logging into your account. If you request account closure, all your personal data will be permanently deleted within a specified timeframe, except for what is legally required to be retained. If you do not wish to receive marketing emails or SMS messages, you can easily opt out via the unsubscribe link in any message or by contacting the support team. You have the right to know how your information is being used, and any inquiries directed to the support team will receive a response within 48 hours. Under the right to data portability, you may request a copy of your stored data. We believe you are the owner of your data, so your control over it is always kept open.

Khelo app reserves the right to update this privacy policy as needed, and you will be notified in advance of any significant changes via your registered email or app notification. Continued use of the platform after a policy change will be considered acceptance of the new policy, so we recommend reviewing this page regularly. For any privacy-related questions or concerns, please contact our support team directly and we commit to responding within the defined timeframe. This policy has been drafted in compliance with applicable data protection laws and regulations in Bangladesh. Our goal is to maintain a transparent and trustworthy relationship with you. Your trust is our greatest asset, and protecting it is our highest priority.